Business & Finance Business Intelligence
Artificial intelligence has two roles in a decision support system (DSS). First, artificial intelligence can serve as a model type. Secondly, an application of artificial intelligence in a DSS can provide intelligent assistance to the users.
- How can designers, with the use of artificial intelligence, build into the DSS the expertise the decision maker lacks?
- Explain how to design and implement a system to address uncertainty in both information and relationships.
Outline your plan addressing these issues and other issues.
Sample Answer
Artificial intelligence (AI) can be used in decision support systems (DSS) in two ways:
- As a model type: AI can be used to create models that can be used to make decisions. For example, AI can be used to create models that predict customer behavior or that optimize production schedules.
- As intelligent assistance: AI can be used to provide intelligent assistance to users of DSS. For example, AI can be used to provide recommendations, to explain complex concepts, or to help users find information.