Gaining and keeping competitive advantage
Part of gaining and keeping competitive advantage is determining the opportunities to improve and innovate upon existing organizational operations. An operations manager uses their skill in innovation to bring a new product to market. They must be nimble to quickly evaluate the advantages of a product, scan the external environment, and design a development process with the right resources at the right time for a viable innovation.
This week, you must prepare an evaluation report of your innovation for the executive team and the project management office to determine whether to continue working on the innovation you previously selected or if you should focus your efforts elsewhere. Refer to your review from Week 3 as you evaluate your innovation and make your recommendation.
Assessment Deliverable
Write a word evaluation of the product or process you selected. In your evaluation:
Identify the obstacles your organization might face in attempting to adopt an innovative product or process.
Explain how to mitigate the risks and leverage the advantages you identify.
Identify people who will make good project champions. Explain how project champions help ensure that you’ll achieve the benefits of championing and minimize the risks.
Consider whether to use mostly sequential or parallel processes.
Address the influence using stage-gate processes would have on development cycle time and development costs.
Analyze the benefits and costs of involving customers and suppliers in the development process. Consider how to test the viability of your product or process with your customers and suppliers in your analysis.
Conclude whether you should continue with the development of your innovation based on the evaluation you performed.
Sample Answer
Obstacles
Some of the obstacles that an organization might face in attempting to adopt an innovative product or process include:
- Cost: Innovation can be expensive, both in terms of research and development and implementation.
- Risk: There is always the risk that an innovation will not be successful.
- Resistance to change: People may be resistant to change, especially if it involves new ways of working or new products or services.
- Lack of resources: Organizations may not have the necessary resources to support innovation.