How social class influences consumer behavior
Explain how social class influences consumer behavior and why these influences are considerations when marketers plan strategy and tactics. How do the changing nature of households present marketing opportunities? Explore how people’s needs change as they go through different stages of the family life cycle, and how marketers can adapt marketing plans to address consumer needs at the different stages. How are marketers taking advantage of the rising number of same-sex and transgender people in households?
Sample Answer
How Social Class Influences Consumer Behavior
Social class is a major factor that influences consumer behavior. People of different social classes have different values, beliefs, lifestyles, and incomes. This is reflected in their purchasing decisions.
For example, people from upper social classes are more likely to value luxury goods and experiences. They are also more likely to be early adopters of new products and services. People from lower social classes are more likely to be price-sensitive and to value value for money. They are also more likely to be loyal to brands that they trust.