Full Answer Section

Required Capabilities (Minimum):

Both systems identified above possess the required capabilities outlined in the video brief:

• Crime Mapping: Both CommandCentral and New World offer integrated crime mapping tools. These tools allow law enforcement to visualize crime patterns and hotspots, aiding in resource allocation and strategic planning. They typically integrate with GIS (Geographic Information System) data.
• Data Analytics: Both systems include data analytics functionalities. These tools enable investigators to analyze crime data, identify trends, and connect seemingly disparate incidents. This helps in understanding the scope of cyber fraud operations and identifying potential links between perpetrators.
• Database Queries: Both systems provide advanced database query capabilities. Users can search the database using various parameters like name, address, phone number, known associates, email addresses, IP addresses, online aliases, etc. This is crucial for tracing cyber criminals and uncovering their networks.
• Social Media Data Mining: Both systems offer or integrate with tools for social media data mining. This allows investigators to monitor social media platforms for relevant information related to cyber fraud cases, such as mentions of scams, phishing attempts, or suspicious online activity. This often involves specialized software and APIs.
• Police Records Management System: At their core, both CommandCentral and New World are full-fledged RMS platforms. They manage all types of police records, including incident reports, arrest records, evidence logs, and other crucial information related to investigations, including cybercrimes.

Comparison of Similarities and Differences:

Specific Callouts:

• Motorola Solutions CommandCentral: Known for its tight integration with other Motorola public safety products, such as in-car video systems and body-worn cameras. This can streamline data flow and improve efficiency. Often favored by larger agencies due to its robust features and scalability.
• Tyler Technologies New World: Offers a more open architecture, allowing for easier integration with third-party software. This flexibility can be advantageous for agencies with existing systems they wish to retain. New World is often praised for its user-friendly interface and customizable reporting features.

Conclusion:

Both CommandCentral and New World offer robust RMS solutions suitable for addressing the challenges of cyber fraud investigations. The best choice for a particular agency will depend on its specific needs, budget, existing infrastructure, and preferences regarding integration and user interface. A thorough evaluation and potentially a pilot program are recommended before making a final decision.