Propose to management a one-day
develop and propose to management a one-day (maximum 8 hours) training session for which you are the trainer.
There are two components of this assignment:
• A training proposal
• A training plan
Then, for your Unit 7 assignment, you will design one of the individual training modules.
First, you will select the topic of the training program. You may pick one of the topics below or use one of your own ideas:
• New Hire Orientation
• Cybersecurity
• Harassment Policies
• New Software Training
• Customer Service
• Communication
• Health & Safety Protocols
Part One – The Training Proposal
Make a business case through a detailed memo to your HR Director (or other relevant leader) for how a training program can support the organization and address the needs gap. Please use articles and resources provided during our course to support your proposal. You must use at a minimum 3 sources.
Your memo should be no less than 500 words and no greater than 750 words.
Part of the challenge of this assignment is to express yourself clearly and succinctly in your communication to management.
Here is the outline for your memo:
• What is the learning need?
• How will this learning benefit the organization as a whole?
• Who are the learners? What is their background? What do they already know?
• What do the learners need to know? Summarize the content of your training program.
• What is the delivery method? What resources will you need? What is your timetable?
• What will learners be able to do at the end of the session?
• How will you evaluate the effectiveness of your training program?
Part Two – The Training Plan
To begin, use the template below to give a short description of your course.
In 3-4 sentences, introduce your company by describing its business focus. Identify which training topic you selected. Develop a brief course description. Managers often refer to a course catalog (internal or external) to determine which courses are available, who should attend and what trainees will learn. In a short, single paragraph, describe your course.
• Company Overview: Introduce your company by describing what its business focus.
• Training Topic: Identify which your training topic. Be as specific as possible.
• Course Description: Describe your course.
Sample Answer
Worksheet 1: Scenario 1 – Coffee in Dubai
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Scenario Summary: A BCBA providing in-home ABA services in Dubai to an Emirati family is offered coffee. Declining is culturally offensive, but accepting could potentially violate BACB ethics regarding gifts and dual relationships.
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Identify the Ethical Conflict(s): The primary conflict is between adhering strictly to the interpretation of BACB Code 1.11 (Multiple Relationships and Conflicts of Interest), specifically regarding gifts potentially blurring professional lines, and respecting the client’s cultural norms and avoiding offense, which relates to Code 1.07 (Cultural Responsiveness and Diversity) and maintaining rapport essential for effective service delivery (Code 1.05 Professional and Scientific Relationships). Refusing the coffee could damage the therapeutic relationship, potentially hindering service delivery.
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Relevant BACB Ethics Code Sections:
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1.11 Multiple Relationships and Conflicts of Interest: Behavior analysts avoid multiple relationships that could impair objectivity or cause harm. This includes managing gifts – generally discouraging them, but acknowledging cultural context and small tokens may be permissible if they don’t compromise the relationship.
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1.07 Cultural Responsiveness and Diversity: Behavior analysts actively obtain knowledge about the cultures they work with and use this to inform practice, showing respect and avoiding imposition of their own cultural norms. Hospitality is a key cultural value in many places, including Dubai.
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1.05 Professional and Scientific Relationships: Behavior analysts behave with integrity and build relationships based on trust. Causing offense could undermine this trust. (Subsection d specifically mentions respecting culture).
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Analysis/Discussion: The Ethics Code aims to prevent harm and exploitation. While gifts can lead to problematic dual relationships, the code allows for judgment, especially concerning small, culturally expected tokens. In Emirati culture, hospitality is paramount, and refusing coffee offered in the home is often interpreted as a personal rejection or insult, potentially causing significant harm to the professional relationship. A single cup of coffee has negligible monetary value and is unlikely, in itself, to impair the BCBA’s objectivity or create an exploitative dynamic. The potential harm caused by refusing (damaged rapport, client feeling disrespected, potential termination of services) likely outweighs the minimal risk associated with accepting this specific gesture in this context.
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Proposed Resolution/Action Steps:
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Accept Graciously: The BCBA should politely accept the coffee, understanding it as a culturally significant gesture of welcome and respect rather than a “gift” intended to influence.
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Maintain Boundaries: While accepting the coffee, the BCBA must remain vigilant about maintaining professional boundaries in all other aspects of the service relationship. This single act of cultural courtesy should not become a slippery slope towards accepting larger gifts or blurring roles.
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Documentation (Optional but Recommended): The BCBA could briefly note the cultural practice and their handling of it in their general supervision or client notes (e.g., “Acknowledged and respectfully navigated cultural norms regarding hospitality to maintain rapport”). This documents awareness and professional judgment.
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Consultation: If the BCBA feels uncertain, consulting with a supervisor or colleague experienced in the local culture and ethics is advisable.
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Proactive Discussion (Optional): In some cases, it might be possible (during contracting or early stages) to have a gentle conversation about professional guidelines while acknowledging cultural practices, perhaps framing it as, “While my professional code generally discourages gifts, I understand and respect local customs of hospitality.” However, this requires significant cultural sensitivity.
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