1. What is the difference between data, information, and intelligence?

2. What are the characteristics of useful information?

3. What is the key question distinguishing relevant data from irrelevant data?

4. Define knowledge management. What is its purpose within an organization?

5. What types of databases might be found in the following organizations?

a. Holiday Inn

b. A major university’s athletic department

c. Anheuser-Busch

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