Discussion questions

(a)What might an integrated supply chain look like for a financial services company such as an insurance provider or a bank? What are the components of the process? What would the customer relationship management process look like for this same firm?

(b) What, in your opinion, is the difference between a decentralized architecture and a centralized architecture? What is an example of a business decision that would be affected by the choice of the architecture?

(c) From your personal experience, what is an example of software as a service? Of BYOD?

Sample Solution

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