Operations Management

Process Analysis at Arnold Palmer Hospital. • Read the case study at the end of Chapter 7: Process Strategy and Sustainability” of your text. • Also see the Video file that is posted

  1. What kind of process strategy pursued by the Hospital 2. What are the metrics that can be used to analyze and improve the process?
    Answer all the questions. o Be specific, concrete and factual. o Present the facts/arguments as bullet points o Please No BS! No verbose/long paragraphs
    Do not answer the questions listed at the end of case study in your text.
    video link: http://mediaplayerpearsoncmg.comLph_bp2_cc_set.title.Capacity_Planning_at_Arnold_Palmer_Hospital /bp_mylabs/akamai/2012/om Theizer/APH_Capacity_Planning.m4v

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