BUSINESS ENVIRONMENT

Ryanburger is an international franchiser of low cost hamburger restaurants.

The executive management have reformulated the strategic objectives for the firm for the three coming years. The CEO has submitted this list of objectives to the board of directors for approval and the following set of five objectives was accepted:

RYANBURGER STRATEGIC OBJECTIVES
● Gain 25% of local market share, meaning that each Ryanburger restaurant should have 25% of the local hamburger market, or it will have to close down.
● Operate at an EBITDA of minimum 30%
● Use only “AAA” grade products in all restaurants while abiding to local regulations
● Open two restaurants per week in the best Main Street locations
● Sustain a customer satisfaction rate of 98%

The CEO has also formulated a list of eight CSFs:

RYANBURGER CRITICAL SUCCESS FACTORS
● Increase competitiveness versus other local fast food restaurants
● Attract new customers
● Operate an active pricing policy
● Monitor and act on costs closely
● Sustain successful relationships with local suppliers by continuously monitoring the quality of supplies
● Actively look for appropriate locations to open new restaurants
● Secure financing for expansion
● Retain performing staff and provide customer-focused training

Question 1: True or False? (please highlight the correct answer)

The CSF “Increase competitiveness versus other local fast food restaurants” is primarily relevant for the realisation of the following strategic objective:

“Operate at an EBITDA of minimum 30%”

TRUE / FALSE

Question 2: True or False? (please highlight the correct answer)

The CSF “Increase competitiveness versus other local fast food restaurants” is primarily relevant for the realisation of the following strategic objective:

“Open two restaurants per week in the best Main Street locations”

TRUE / FALSE

Question 3: True or False? (please highlight the correct answer)

The CSF “Secure financing for expansion” is relevant for the realisation of the following strategic objective:

“Gain 25% of local market share”
TRUE / FALSE

Question 4: True or False? (please highlight the correct answer)

The CSF “Secure financing for expansion” is primarily relevant for the realisation of the following strategic objective:

“Open two restaurants per week in the best Main Street locations”

TRUE / FALSE

Question 5: To which one of the four areas of performance of the Balanced Scorecard is the strategic objective “Use only “AAA” grade products in all restaurants while abiding to local regulations” primarily linked? Please highlight the correct answer.

• Financial: encourages the identification of a few relevant high-level financial measures. In particular, designers were encouraged to choose measures that helped inform the answer to the question “How do we look to shareholders?”
• Customer: encourages the identification of measures that answer the question “How do customers see us?”
• Internal business processes: encourages the identification of measures that answer the question “What must we excel at?”
• Learning and growth: encourages the identification of measures that answer the question “How can we continue to improve, create value and innovate?”

Question 6: The Critical Success Factor “Monitor and act on costs closely” is primarily linked to two of the four areas of performance of the Balanced Scorecard. Please highlight the two correct answers.

• Financial: encourages the identification of a few relevant high-level financial measures. In particular, designers were encouraged to choose measures that helped inform the answer to the question “How do we look to shareholders?”
• Customer: encourages the identification of measures that answer the question “How do customers see us?”
• Internal business processes: encourages the identification of measures that answer the question “What must we excel at?”
• Learning and growth: encourages the identification of measures that answer the question “How can we continue to improve, create value and innovate?”

Question 7: To which one of the listed Critical Success Factor does the following Key Performance indicator relate? Please highlight the correct answer.

Return on Sales (“ROS”)
● Attract new customers
● Operate an active pricing policy
● Secure financing for expansion

Question 8: To which one of the listed Critical Success Factor does the following Key Performance indicator relate? Please highlight the correct answer.

Time (measured in seconds) between order and delivery
● Increase competitiveness versus other local fast food restaurants
● Operate an active pricing policy
● Secure financing for expansion

Question 9: To which one of the four areas of performance of the Balanced Scorecard does the following Key Performance Indicator relate? Please highlight the correct answer.

Employee satisfaction rate (measured via a monthly benchmarked survey)
● Financial
● Customer
● Internal business processes
● Learning and growth

Question 10: To which one of the four areas of performance of the Balanced Scorecard does the following Key Performance Indicator relate? Please highlight the correct answer.

Number of managers that are aware of the new corporate strategy
● Financial
● Customer
● Internal business processes
● Learning and growth

Sample Solution

Energy

Based upon what you have read, do you believe that the government should establish a national energy policy? If so, how would you construct this policy? Would you emphasis non-renewable energy (oil, natural gas, coal) or renewable energy (solar, hydro, and thermal)? If not, how would you address our current energy issues? Again, would you emphasis non-renewable energy (oil, natural gas, coal) or renewable energy (solar, hydro, and geothermal)?

Sample Solution

Principles of Environmental Science

1929 Nile Basin Treaty gave and still gives Egypt the power over using the Nile resources
Demand for fresh water is increasing all over the world to the extent that conflicts/war may arise between countries sharing the same water resources
Countries sharing the Nile river are discussing the reallocation of water resources along the Nile river
The Egyptian government at the fear that such decision may limit/reduce their water supply, warned that such decision may lead to a huge conflict
What are your thoughts on this matter, Should Egypt continue to have authority over
the Nile resources or not.
Keep in mind the following,
The geographical location of Egypt on the map in respect to the other countries
The flow of the Nile river first through the other countries, and ending in Egypt
The historical use of other resources including water , by the countries suggesting the reallocation
The situation in those countries
The people
How would such reallocation would affect the environment of those countries
including Egypt, if this reallocation is done
What are the consequences of any conflicts that may arise on both humans
and the environment

Sample Solution

Contemporary Issues In Environmental Geoscience With Emphasis On Water Resources

  1. Three piezometers located 1000m apart, bottomed in the same horizontal aquifer.

Piezometer A is due South of B and C is to the East of line AB.

The surface elevation at ABC is 95, 110, and 130m respectively. The depth of water in A is 5 m, B 30m, and C 35m.

Determine the direction of groundwater flow. Show the triangle ABC.

  1. The following field notes were taken at a nest of piezometers a,b,c installed side by side at a single site Piezometer a. b. c.

Elevation at surface (masl) 450 450 450

Depth of piezometer (m) 150 100 50

Depth of water (m) 27 47 30

Let A, B, C refer to the points of measurement of piezometers a, b, c.

Calculate the;

a. The hydraulic head at A, B, C in meters.

b. The pressure head at A, B, C in meters.

c. The elevation head at A, B, C in meters.

Sample Solution

Environmental Ethics

In Chapter 6, we discuss about Environmental Ethics, the application of ethical standards to relationships between people and non-human entities. The term ethics can also refer to the set of moral principles or values held by a person or a society. We can simplify our continuum of attitudes toward the natural world by dividing it into three ethical perspectives; Anthropocentrism, Biocentrism, and Ecocentrism.

In this discussion board, I want you to explain what your perspective on the development of a shopping mall with a grocery store atop a wetland in your town or city would be.

The graded elements in this discussion board will be as follows:

  1. First, discuss the ethical perspective of the position you will take in this regard. Is it an anthropocentric, a biocentric or an ecocentric perspective and why? (7.5 pts)
  2. Then explain how you would evaluate the development of a shopping mall atop a wetland in your town or city. What criteria would sway you to say it is permissable or not? (7.5 pts)
  3. Comment on someone else’s posting. Are there points they could’ve considered in their decision?

Sample Solution